Staff Management Overview

The Staff Management System allows you to control your staff members' app access through organized Departments, Teams and User Types. You may also control other operational settings such as Staff Alerts and request routing.

Main Sections

By grouping Teams into Departments, you can control which Runtriz apps staff members have access to.

By grouping your Staff Users into Teams, you can specify the types of guest requests and messages the selected Staff Users will receive.

Staff Users
View a list of all staff member, or add new users

Staff Alerts
Manage how your staff members are notified when a Guest User makes a request or send a message

Was this article helpful?