Steps for Success
1
Best Practice: How well do you know your guests?
If you are looking to improve your app's performance, it's essential to use the Analytics Portal to view and understand platform usage.
2
Best Practice: Your Content Matters
Content is key to engage with your guests. Not only does content matter, the way you present it makes a great impact as well.
3
Best Practice: Monetizing and Incentivizing
Keep guests spending at the hotel, upsell offer packages and sales partnerships to local companies, add revenue driving items.
4
Best Practice: Staff Engagement
How well does your staff know the platform? Active and engaged staff members are proven to enhance the guest's experience.
5
SendApp: RMS
Use the RMS to send guests a link to your hotel's app via text or email.
6
SendApp: Guest
Have the guests send themselves a link to your hotel's app using SendApp, Runtriz's referral tool.
7
SendApp: Text
Text an approved number to receive a link to the app.
8
Wifi Redirect
Increase app usage and awareness by routing guests to the app after logging into WiFi
9
Platform Benefits
Hotels that deploy our activation best practices see 40-50% of total guests using the platform
10
RMS Tips
Runtriz will be sharing tips and quips on best practices and fun features right here in the platform.
11
Two-Way SMS
Easily chat with guests using sms messages