Steps for Success
Best Practice: How well do you know your guests?
If you are looking to improve your app's performance, it's essential to use the Analytics Portal to view and understand platform usage.
Best Practice: Your Content Matters
Content is key to engage with your guests. Not only does content matter, the way you present it makes a great impact as well.
Best Practice: Monetizing and Incentivizing
Keep guests spending at the hotel, upsell offer packages and sales partnerships to local companies, add revenue driving items.
Best Practice: Staff Engagement
How well does your staff know the platform? Active and engaged staff members are proven to enhance the guest's experience.
Use the RMS to send guests a link to your hotel's app via text or email.
Have the guests send themselves a link to your hotel's app using SendApp, Runtriz's referral tool.
Text an approved number to receive a link to the app.
Increase app usage and awareness by routing guests to the app after logging into WiFi
Hotels that deploy our activation best practices see 40-50% of total guests using the platform
Runtriz will be sharing tips and quips on best practices and fun features right here in the platform.
Easily chat with guests using sms messages