If you are having difficulty logging into the Runtriz portal, please review the following:
Can you access and browse the web? Launch your web browser and confirm you are able to visit other websites. If you cannot, please contact your local IT.
Are you using the correct URL?
Are you receiving any error messages?
Check to make sure caps-lock isn't on and carefully reenter your log in credentials.
See if other users on your team are experiencing login issues.
If you are still having issues after reviewing the above items, contact us at support@runtriz.com and please include as much detail as possible.