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How can I see the changes I made to the CMS?

Select the blue "View in app" text in the General Settings tool. It will take you directly to that category or item within the application.

OR

Simply remove everything after '/portal' of your current Portal's URL and hit enter, then navigate to the item or category.

NOTE: If you are trying to preview Meeting or Event content, you must first apply the event's group code in the application.

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Frequently Asked Questions

  • At what point do trigger/email notifications go out?
  • Can a staff member respond to a request through a Request Alert?
  • How do I set up running routes?
  • How do I upload a file to an item?
  • What is a group code?
  • How do I set up Request Alerts (email notifications)?
  • Why am I not receiving an email when a guest submits a request?
  • If my staff doesn't have an email how can I create an account for...
  • I can't create a user because the email or username already exist...
  • I can't log in to the Runtriz portal
  • I keep getting logged out of the portal.
  • Our guest is having trouble logging in to the app
  • How do you change a user's password?
  • I forgot my password!
  • Which browsers best support the Runtriz platform?
  • There is no content when I navigate to the CMS
  • How can I see the changes I made to the CMS?
  • How do I make a question required for guests to answer?
  • Will the RMS run on any device like a phone?
  • Our guests are not receiving any text messages from the hotel.
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