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How do you change a user's password?

Go to the "Staff Management" section and select "Staff Users".

Select the user whose password you would like to change. Check the "Reset" box under "Password".

A text box will immediately expand below where you can type your new password (at least 4 characters long).

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Frequently Asked Questions

  • At what point do trigger/email notifications go out?
  • Can a staff member respond to a request through a Request Alert?
  • How do I set up running routes?
  • How do I upload a file to an item?
  • What is a group code?
  • How do I set up Request Alerts (email notifications)?
  • Why am I not receiving an email when a guest submits a request?
  • If my staff doesn't have an email how can I create an account for...
  • I can't create a user because the email or username already exist...
  • I can't log in to the Runtriz portal
  • I keep getting logged out of the portal.
  • Our guest is having trouble logging in to the app
  • How do you change a user's password?
  • I forgot my password!
  • Which browsers best support the Runtriz platform?
  • There is no content when I navigate to the CMS
  • How can I see the changes I made to the CMS?
  • How do I make a question required for guests to answer?
  • Will the RMS run on any device like a phone?
  • Our guests are not receiving any text messages from the hotel.
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